FAQ
Are you only open on the weekends?
Our Pet Adoption Facility is open to the public on Saturday and Sundays 1:00-5:00pm. We can do weekdays by appointment.
Where are the animals during the week?
The dogs and cats in the care of Our Pal's Place are housed in our Pet Adoption Facility. We have four shifts of volunteers who come in throughout the day to care for them. That's why volunteers are so important to our operations!
I have a dog/cat that I need to rehome. Can I bring them to you?
The space in our Pet Adoption Facility is reserved for dogs and cats rescued from "death row" in county shelters. We do not accept owner surrenders. We will help you rehome your dog or cat by posting and alerting potential adopters of them. We have helped many people rehome their pet.
Please note: Abandoning an animal is against the law. Our Pal's Place is monitored by cameras. We have and will turn in video to the authorities and prosecute if an animal is left abandoned on our property.
Can I do community service with you?
Our Pal's Place is a 501(c)3 organization and can sign-off on community service hours. We hold community service volunteers to the same high standards of our volunteer-base. All community service volunteers must complete New Volunteer Orientation before volunteering with us. Our ReHome Superstore also accepts community service volunteers.
How can I support your rescue efforts besides adopting?
We have plenty of ways that you can support us, even if you cannot adopt. We are always in need of volunteers to help us with our daily operations, and to assist us on the weekends. If you are interested in volunteering with us, please visit volunteer opportunities page here. We also accept donations from our Amazon Wishlist. We thank you for wanting to support us in any way you can!
Do you accept donations, and what kind of donations do you need?
Our Amazon Wishlist is located here
If you have any gently used or like new items that would not assist us in our daily operations, please check out our ReHome Superstore, an upscale thrift store.
What should I do if I find a stray animal?
You should first contact animal control services located in the county you found the animal. This allows owners who have simply lost their animal the chance to reclaim them. After the animal’s stray hold is up (length varies by county) and they have not been reclaimed, you may contact us and we will forward to our intake team.
Are your animals vaccinated and spayed/neutered before adoption?
Yes. Their vaccinations and spay/neuter is covered in the adoption fee. If you adopt a puppy from us that is too young to be spayed/neutered, we will schedule an appointment with our vet when they are old enough.
I see an animal I like on your website, what are my next steps?
First, we highly encourage and recommend visiting us during our adoption hours (Saturday & Sunday 1-5) to meet our animals and get a tour of our facility. Once you have done this, we ask you to fill out our Companion Match Form (CMF). We do not operate on a first come, first serve basis. We evaluate each potential family and find the best fit for the animal. Our Match Makers review CMFs on Sunday evenings to determine matches and will contact you as soon as possible! If it is a good match, we will bring our dog to you for a Meet & Greet so you can see them in your home environment before a final decision is made. The time frame can be as slow or fast as you desire.
Please understand that we do receive multiple Companion Match Forms for a single dog. If a dog has multiple Companion Match Forms, the Match Makers will do the best job possible to determine which home is the best match for our dog. The Match Makers will work with other potential adopters to help find another match.
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Why Adopt From Our Pal’s Place?
Companion Match
We work with you to find a pet companion who is a good match for your home and lifestyle.
Adoption Support Services
Post adoption support is provided to help your new pet companion acclimate to your home.
Our Philosophy
Pets need time to bond with their new people, learn house rules and become comfortable in a home. Some pets adjust quicker than others. We want to help you and your new pet companion through this adjustment period.
Our Pet Adoption Facility is open Saturday and Sundays 1:00-5:00pm and weekday by appointment.